About Us

About Us

Upholding Excellence in Facility Services

Our journey is fueled by a relentless commitment to excellence and a profound respect for the unique needs of our clients. We operate by a simple yet powerful principle: It’s not just about us – it’s about you. We’re more than just a service provider; we aim to be a dependable resource and partner that makes a lasting, positive difference in your facility.

Our Mission

Our mission is to provide unparalleled janitorial and facility management services, fostering cleaner and healthier environments across diverse industries.

Our Vision

We envision becoming the most trusted partner for businesses seeking sustainable, efficient, and superior cleaning solutions.

What Make Best Facilities Services Different?

We thrive on doing things differently – and achieving extraordinary results.

Established in 2004, Best Facility Services has over two decades of experience in delivering top-tier janitorial and facility management services. Our strong roots in Hurst, Texas, have allowed us to broaden our reach, catering to a diverse range of clients across the DFW area, Odessa, and Waco.

Proven Working Process

We strive to exceed expectations, not just meet them, which has led us to create a unique business model backed by proprietary systems

Customized Janitorial Services

Our approach focuses on viewing each building as a long-term project, designing the right program for each structure, and implementing a system that encourages and rewards sustained quality.

Competitive Pricing

We understand that every building has its unique needs. So, our service packages are flexible and designed to be competitively priced, ensuring that they contain the resources necessary to provide excellent coverage for each building's specific requirements.

Industry Leading Experts

We invest in ongoing training for our team and continually adopt innovative techniques and technologies. We're also committed to environmental sustainability and are pioneers in implementing green cleaning solutions.

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It’s Not About Us – It’s About You

we believe that the foundation of exceptional service lies in lasting relationships. We take the time to understand your unique needs, preferences, and expectations, tailoring our services to ensure the utmost satisfaction. But our relationship goes beyond just service provision – we strive to become your strategic partner in maintaining and enhancing your facility.

In today's fast-paced, high-tech world, we appreciate the value of personal interaction

Our dedicated Area Managers serve as your point of contact, providing a “boutique feel” that is interactive, responsive, and adaptable to your evolving needs. This personalized approach extends to our Principal Officers, who take an active role in client relationships.

Our commitment to building lasting relationships extends to every aspect of our work. It’s not just about delivering a service – it’s about providing a seamless experience that ensures peace of mind and ongoing value for your business.

At Best Facility Services, we create lasting relationships rooted in understanding, trust, and excellence. Experience the difference a strong partnership can make – get in touch with us today.

Our model isn’t about us – it’s about you. We orient our entire operational structure towards meeting your unique needs and building win-win relationships. We’re keen to understand your specific requirements, your vision for your building, and your future goals.

If you’re seeking a change in your cleaning service or considering accepting bids, we would love to hear from you. Let’s explore how our customized solutions can meet your needs and exceed your expectations. However, if you’re currently satisfied with your cleaning program or not looking for a change, consider us as your “safety net” resource. A qualified backup ready to take your program to the next level can make all the difference.

Unified Excellence - The Power of Incentive

At Best Facility Services, our dynamic business model ensures that every team member, from our Area Managers to Principal Officers, is aligned towards a common goal – providing superior, continuous customer service. We’ve implemented an incentive-based compensation package across all team levels, creating a work environment that encourages excellence and dedication.

Our incentive approach not only fosters a culture of commitment and accountability but also guarantees that every facility we serve receives the best care, month after month, year after year. This philosophy has led to an impressive customer retention rate throughout our history, underscoring the efficacy of our model.

In essence, our incentive-based model is a win-win. It motivates our team to strive for excellence while delivering consistent, high-quality services that meet and exceed our client’s expectations. Experience the power of unified excellence with Best Facility Services today.

Our management team participates in a monthly incentive-based compensation program, promoting a consistent focus on quality and service. Similarly, we offer competitive compensation to our cleaning crews, ensuring they remain invested in maintaining the high standards of cleanliness and sanitation at the facilities they serve.

If you’re seeking a change in your cleaning service or considering accepting bids, we would love to hear from you. Let’s explore how our customized solutions can meet your needs and exceed your expectations. However, if you’re currently satisfied with your cleaning program or not looking for a change, consider us as your “safety net” resource. A qualified backup ready to take your program to the next level can make all the difference.

Take the Next step In Ensuring Your Facilities Cleanliness

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Meet the Trailblazers

Our Executive Team

Discover the dedicated leaders behind Best Facility Services, the experts committed to setting new benchmarks in the janitorial and facility management industry.

Mark Borge

CEO

Elaine Hammett

Director Of Operations

Is Your Facility Ready for a Transformation?

Embrace a cleaner, healthier, and more efficient environment with Best Facility Services. Discover how our tailored janitorial and facility management solutions can elevate your business.

Recognition & Excellence

We Complete 400+ Project Yearly Successfully

Celebrating our industry achievements and the recognition of our unwavering commitment to quality and service excellence.

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Inc 5000 List
2020 0
Inc 5000 List
2012 0
Vendor of the Year, City of Hurst
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City of Hurst Vendor Hall of Fame
2020 0
Fort Worth Inc top 30 in growth